Frequently Asked Questions
- How do I set up my University email on a mobile device?
- How do I access free Microsoft Office software?
- How do I access software using Application Jukebox?
- How do I install SPSS software?
- How do I install SAS software?
- How do I connect to University services from off campus?
Current Issues & Alerts
-
Turnitin Reports and Grademark issue
A small number of users are experiencing issues viewing Turnitin Originality Reports and Grademark. You can resolve this by clearing your browser cache or performing a hard refresh (CTRL + F5) from the Moodle assignment inbox.
Guidance - clearing your browser's cache
Portal, Moodle, Sakai ! Partially available
Service Issues Alerts
-
Working off campus
Access to your email, filestore and more, from off campus
- -
Email
Your University email, and mailing lists for staff
- -
Printing
Networked printing via a range of printers across campus
- -
Storage
Secure storage of work/data for you, your department, and for research
- -
ResNet
Access to the Internet and network in student rooms on campus
- -
Wi-Fi
Access to Wi-Fi via the wireless network across campus
- -
Software
Access to software licensed by the University, and options to buy.
- -
Portal, Moodle, Sakai
Easy access to information and services related to your academic studies, including the VLE.
- -
Phones, Messaging, Meetings
VoIP phones across campus, and messaging/conferencing applications.
- -
iLancaster
Mobile app featuring Lancaster focused resources for students and staff.
- -
Teaching Space Technology
Provision and support for technology in teaching spaces across campus.
-
Talk to us
-
Learning Zone, Alexandra Square
Service Desk: 9.00am - 5.00pm, Monday to Friday - iss@lancaster.ac.uk
- +44 (0)1524 510987
Current Issues & Alerts
-
Turnitin Reports and Grademark issue
A small number of users are experiencing issues viewing Turnitin Originality Reports and Grademark. You can resolve this by clearing your browser cache or performing a hard refresh (CTRL + F5) from the Moodle assignment inbox.
Guidance - clearing your browser's cache
Portal, Moodle, Sakai ! Partially available
Service Issues Alerts
-
Working off campus
Access to your email, filestore and more, from off campus
- -
Email
Your University email, and mailing lists for staff
- -
Printing
Networked printing via a range of printers across campus
- -
Storage
Secure storage of work/data for you, your department, and for research
- -
ResNet
Access to the Internet and network in student rooms on campus
- -
Wi-Fi
Access to Wi-Fi via the wireless network across campus
- -
Software
Access to software licensed by the University, and options to buy.
- -
Portal, Moodle, Sakai
Easy access to information and services related to your academic studies, including the VLE.
- -
Phones, Messaging, Meetings
VoIP phones across campus, and messaging/conferencing applications.
- -
iLancaster
Mobile app featuring Lancaster focused resources for students and staff.
- -
Teaching Space Technology
Provision and support for technology in teaching spaces across campus.
-
Frequently Asked Questions
- How do I set up my University email on a mobile device?
- How do I access free Microsoft Office software?
- How do I access software using Application Jukebox?
- How do I install SPSS software?
- How do I install SAS software?
- How do I connect to University services from off campus?
Talk to us
-
Learning Zone, Alexandra Square
Service Desk: 9.00am - 5.00pm, Monday to Friday - iss@lancaster.ac.uk
- +44 (0)1524 510987